Returns & exchanges
Accepted
We want you to love your rug! If for any reason you are not satisfied with your purchase, you may choose to return your item.
Keep in mind that buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Return & exchange window
You have 7 days from item delivery to dispatch this item back to the seller.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.
Care instructions:
Professional cleaning is recommended for all handmade rugs.
